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Insurance Customer Experience – how to make it personal and build loyalty in a self-service industry
Great Customer Experience has always been central to the insurance [...]
What does brilliant look like?
On a regular basis, on a variety of subjects both [...]
CX Transformation Approaches – Big Bang vs Crawl, Walk, Run
We’re all used to stock phrases like 'benefits realisation', 'agile [...]
Beyond the pitch: data and sports marketing
Alongside our celebrations of England’s Lionesses bringing football ‘home’ with [...]
Webinar – Should I Stay or should I go?
Should I stay or should I go? How established brands [...]
Real-Time Marketing
Real-time marketing: what is it and how can it [...]
Automotive chips and dips: how the latest trends in Marketing Automation can help the automotive industry bounce back
Automotive (micro) chips and (sales) dips. Way back in the [...]
The marketing role you can’t ignore!
Digital disruption shows no sign of slowing down The marketing [...]
Unpredictable 2022: the case for agile marketing
Unpredictable 2022: the case for agile marketing. Flexibility is essential [...]
2022 – The Year of Pocket Journeys
We're all familiar with the tried and tested concept of [...]
Which Marketing Campaigns Should You Outsource?
The types of marketing automation campaigns you might consider [...]
The 10 Benefits of Application Management
Application Management is a proactive and reactive maintenance and [...]
