Our Services
At Purple Square CX we deliver cutting-edge marketing and technology solutions to enhance customer satisfaction and loyalty. We focus on the 5 Core Principles of CX to optimise customer interactions and drive revenue. Our approach goes beyond technology solutions, addressing operational needs and strategic objectives, ensuring effective and scalable implementation. Whether you face challenges with campaigns, technology utilisation, platform stability, or decision-making, we provide long-term solutions.
Marketing Automation
We are well-versed in understanding the business objectives of various organisations and the strategies needed to execute successful marketing automation programmes, that achieve the highest return on investment. Our approach involves the establishment of industry-leading processes within organisations and collaborative efforts with internal and external teams to effectively operationalise and optimise marketing strategies.
Customer Data Platforms
The challenge of disparate data sources is a familiar one for many businesses, limiting the ability to establish a complete customer view. Understanding these specific needs, we provide a comprehensive range of services to assist businesses in overcoming this data fragmentation and achieving a unified customer perspective through the effective implementation, smooth migration, or proficient management of customer data platforms (CDP).
Three Ireland
“We were spending too much time trying to fix the system when really we didn’t have the right skills. Purple Square frees us to focus on our day jobs”
