About Us

Purple Square CX - Customer Experience Advisory

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Purple Square CX

We are Purple Square CX, a Customer Experience Advisory that offers a diverse range of services aimed at enhancing customer interactions for businesses. Our expertise lies in three key areas – CX advice and strategy, marketing automation, and customer data platforms (CDPs).

Our team comprises CX strategists, engineers, developers and builders, all focused on delivering against the 5 Core Principles of CX: Vision, Operations, People, Data and Technology.

We build long term partnerships with our clients, that deliver their Customer Experience goals, both short-term and long into the future.

Our Leadership Team

Andrew Addison
Andrew AddisonFounder & CEO
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Timothy Biddiscombe
Timothy BiddiscombeManaging Director
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Melanie Addison
Melanie AddisonChief Business Operations Officer
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Mos Bhatti
Mos BhattiServices Director
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Ben Wyatt
Ben WyattClient Relationship Director
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Our Leadership Team

Andrew Addison
Andrew AddisonFounder & CEO
Read more
Timothy Biddiscombe
Timothy BiddiscombeManaging Director
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Melanie Addison
Melanie AddisonChief Business Operations Officer
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Mos Bhatti
Mos BhattiServices Director
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Ben Wyatt
Ben WyattClient Relationship Director
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Our core values

Our Core Values are central to the personality of our business, our people and the way we work.
They are implemented every day in all aspects of what we do.