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Elevating Retail Through CX-driven Marketing Automation
In the dynamic retail landscape, meaningful customer connections are crucial. As discerning [...]
Insurance Customer Experience – how to make it personal and build loyalty in a self-service industry
Great Customer Experience has always been central to the insurance industry. Whether [...]
The marketing role you can’t ignore!
Digital disruption shows no sign of slowing down The marketing role you [...]
Unpredictable 2022: the case for agile marketing
Unpredictable 2022: the case for agile marketing. Flexibility is essential for any [...]
2022 – The Year of Pocket Journeys
We're all familiar with the tried and tested concept of customer journeys [...]
Customer Communications during COVID-19
Business Continuity Tips To help you ensure business continuity for your customer [...]
Getting more Bang for your Buck
Optimising your marketing campaign effectiveness One thing we have learned over the [...]


