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Agentic AI in Marketing: Use Cases from the Field
Agentic AI in Marketing was front and centre at a [...]
Effective MarTech Support Model: Moving Beyond the Ticket Queue
Most marketing teams have lived it: campaign delays, unclear ownership, [...]
Long-term Unica Support: Make Your Platform Work Harder
If you’re looking for long-term Unica support, you already know [...]
You’ve Got the Tech – So Why Doesn’t It Feel Like It’s Working?
To optimise MarTech stack performance, you need more than licences [...]
MarTech Support ROI: Why Strategic Support Is a Business Decision
Every year, organisations invest in new marketing technology to enable [...]
Future-Focused Marketing: Turning Trends into Wins
When I began exploring future trends with one of our [...]
AI-Driven Marketing Tools: Key Considerations and Challenges
New MarTech platforms and capabilities seem to be emerging almost [...]
Unica+: HCL’s AI-First Marketing Automation Revolution
From Legacy to Leader?: Unica's Bold Reinvention Unica once stood [...]
The Abstraction Apocalypse: AI in Marketing
AI in Marketing has gone overnight from unusual to ubiquitous. [...]
The Personalisation Balancing Act: Relevance vs. Intrusion
Personalisation has long been heralded as the key to engaging [...]
Identifying Bias in Marketing SaaS Business Cases
Identifying bias is one of the biggest problems facing Indirect [...]
Budgeting for ongoing MarTech success
Following on from our new CEO, Timothy Biddiscombe’s recent blog [...]