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Customers expect it all

By Maree Wallis|2024-04-25T13:58:34+00:00May 6, 2020|

`Customers expect it all' - Back in the time when [...]

We Love Client Success

By Purple Square CX|2024-04-25T14:00:49+00:00January 14, 2020|

At Purple Square, we love client success and we’re never [...]

Hello, is anyone there?

By Maree Wallis|2024-04-25T14:02:01+00:00November 29, 2019|

Hello, is anyone there? Every brand loses customers from time [...]

Why the Customer Journey matters most

By Robin Humphrys-Smith|2024-04-25T14:03:04+00:00July 29, 2019|

Why the Customer Journey matters most, can be defined as [...]

Is AI the future of customer experience?

By Andrew Addison|2024-04-25T14:04:52+00:00February 12, 2019|

Is AI the future of customer experience?. “I'm sorry, Dave. [...]

Big Data – is it still relevant?

By Tim Biddiscombe|2024-04-25T14:05:05+00:00February 12, 2019|

Big data, is it still relevant? Back in 2015, Gartner [...]