Artificial Intelligence Archives - Purple Square

Embracing AI in Marketing Automation

By Andrew Addison|2026-06-05T11:21:30+00:00July 5, 2024|5 Core Principles of CX, Blog, Marketing Automation, Marketing Strategy, Technology|

As an advisory firm, it is our responsibility to understand [...]

Is AI the future of customer experience?

By Andrew Addison|2026-06-11T10:35:15+00:00February 12, 2019|Blog, Customer Experience, Marketing Automation|

Is AI the future of customer experience?. “I'm sorry, Dave. [...]