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Why you need a Marketing Centre of Excellence

By Mark Hartley & Thomas Ross|2025-02-18T14:27:30+00:00February 18, 2025|5 Core Principles of CX, Blog, Customer Experience, Operations, Views|

Imagine a world where your marketing teams are perfectly aligned, [...]

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Top Marketing Innovations in 2024

By Andrew Addison|2025-01-24T11:42:19+00:00January 20, 2025|Blog, Customer Experience, Marketing Strategy, Operations, Views, Vision|

Reflecting on Recent Marketing Innovations: What’s Shaping the Future? The [...]

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Revisiting Abandoned Baskets

By Thomas Ross|2024-10-01T09:43:15+00:00October 1, 2024|Blog, Customer Experience, Marketing Automation, Marketing Strategy, Operations|

Abandoned baskets are an inevitable reality in online retail. Global [...]

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Unlocking Exceptional Customer Experience: The 5 Core Principles and How We Serve

By Purple Square CX|2024-07-03T09:55:29+00:00July 3, 2024|5 Core Principles of CX, Blog, Data, Operations, People, Technology, Vision|

In the saturated digital market, standing out goes beyond products [...]

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Classroom-based learning is crucial

By Purple Square CX|2024-04-25T14:05:41+00:00December 6, 2018|Blog, Marketing Automation, Operations, People|

Why classroom-based learning is crucial for realising value of enterprise [...]

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