Thomas Ross, Author at Purple Square

About Thomas Ross

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So far Thomas Ross has created 2 blog entries.

Real-time Personalisation: from Vision to Value

By Thomas Ross|2026-03-25T08:48:21+00:00March 25, 2026|5 Core Principles of CX, Blog, Marketing Strategy, Vision|

As part of our ongoing work with a long-standing client, we [...]

Revisiting Abandoned Baskets

By Thomas Ross|2024-10-01T09:43:15+00:00October 1, 2024|Blog, Customer Experience, Marketing Automation, Marketing Strategy, Operations|

Abandoned baskets are an inevitable reality in online retail. Global [...]